PRIVACY

Legal · Compliance

Privacy Policy

Your personal information is held in the highest confidence. This policy explains what we collect, why, and how it is protected.

Last Updated: June 1, 2026  ·  Effective: June 1, 2026

Contents

  1. Who We Are
  2. Information We Collect
  3. How We Use Your Information
  4. Sharing of Information
  5. Cookies & Tracking
  6. Data Retention
  7. Data Security
  8. Your Rights
  9. Children's Privacy
  10. International Transfers
  11. Changes to This Policy
  12. Contact Us
Astro Destiny Advisory is deeply committed to protecting the privacy of every individual who engages with our services. We treat your personal and birth data with the same sacred discretion we bring to every consultation.

01 Who We Are

Astro Destiny Advisory ("we," "us," or "our") operates the website AstroDestinyAdvisory.com and provides Vedic astrology consultation services. We are the data controller for all personal information collected through our website and consultation intake process.

Our registered business operates in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, the California Consumer Privacy Act (CCPA), and other regional privacy frameworks.

For all privacy-related inquiries, our designated Privacy Contact is reachable at: privacy@astrodestinyadvisory.com

02 Information We Collect

Information You Provide Directly

When you submit a consultation request, create an account, or contact us, we collect:

  • Identity information: Full name, email address, phone number
  • Birth data: Date of birth, exact time of birth, and place of birth — required for Vedic chart calculation
  • Consultation preferences: Service type requested, preferred advisor, areas of focus, and your stated questions
  • Payment information: Billing name, address, and payment card details (processed securely through our payment processor — we do not store full card numbers)
  • Communications: Content of emails, messages, and any information shared during or after your consultation session

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location (country/region level)
  • Browser type, operating system, and device information
  • Pages visited, time spent on site, and referral source
  • Cookies and similar tracking technologies (see Section 5)

Sensitive Information

Birth data (date, time, and place of birth) is considered sensitive personal information in some jurisdictions. We collect this data solely for the purpose of preparing your Vedic astrological chart and delivering the consultation services you have requested. This information is never used for any other purpose without your explicit consent.

03 How We Use Your Information

We use your personal information only for the following lawful purposes:

  • Service delivery: Preparing your Vedic birth chart, scheduling consultations, matching you with an appropriate advisor, and delivering written reports and remedies
  • Communications: Sending consultation confirmations, appointment reminders, and written follow-up notes
  • Payment processing: Billing for services rendered
  • Customer support: Responding to your inquiries, resolving disputes, and providing assistance
  • Service improvement: Understanding how our website and services are used in order to improve them — using anonymised and aggregated data only
  • Legal compliance: Meeting our obligations under applicable law, including record-keeping and fraud prevention
  • Marketing (with consent only): Sending occasional newsletters or updates about new services, advisors, or astrological events — only if you have opted in. You may unsubscribe at any time.

We do not use your data for automated decision-making, profiling for advertising purposes, or sale to third parties.

04 Sharing of Information

We do not sell, rent, or trade your personal information. We share your data only in the following limited circumstances:

With Our Advisors

Your name, birth data, consultation notes, and stated focus areas are shared with your assigned advisor solely for the purpose of preparing and delivering your reading. Advisors are contractually bound to maintain confidentiality.

With Service Providers

We work with carefully selected third-party service providers who assist us in operating our business. These may include:

  • Payment processors (e.g., Stripe) — for secure transaction processing
  • Email delivery services — for sending confirmations and session notes
  • Video conferencing platforms — for conducting live consultation sessions
  • Cloud storage providers — for secure document storage
  • Website analytics services — using anonymised or aggregated data only

All service providers are required by contract to handle your data securely and only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, safety, or property of Astro Destiny Advisory, our advisors, or our clients.

05 Cookies & Tracking

Our website uses cookies and similar technologies. We use:

  • Essential cookies: Required for the website to function — including session management and form submission. These cannot be disabled.
  • Analytics cookies: Help us understand how visitors interact with the site (e.g., Google Analytics with IP anonymisation enabled). These are only set with your consent.
  • Preference cookies: Remember your settings and preferences across visits.

You may manage cookie preferences through your browser settings or our cookie consent tool. Disabling non-essential cookies will not affect your ability to use our services.

06 Data Retention

We retain your personal information for as long as necessary to provide services to you and comply with our legal obligations:

  • Consultation records and birth data: Retained for 7 years following your last consultation to allow for follow-up readings and for legal compliance purposes, unless you request earlier deletion.
  • Payment records: Retained for 7 years in accordance with financial record-keeping regulations.
  • Marketing consent records: Retained until you withdraw consent, plus 3 years for compliance records.
  • Website analytics data: Retained in anonymised form for up to 26 months.

After the applicable retention period, your data is securely and permanently deleted or anonymised.

07 Data Security

We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These include:

  • SSL/TLS encryption for all data transmitted to and from our website
  • Encrypted storage of all personal and birth data
  • Access controls limiting data access to authorised personnel only
  • Regular security assessments of our systems and third-party providers
  • Advisor confidentiality agreements as a condition of engagement

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorised use of your account.

08 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right of access: Request a copy of the personal information we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Right to restrict processing: Ask us to limit how we use your data in certain circumstances.
  • Right to data portability: Receive your data in a structured, machine-readable format.
  • Right to object: Object to processing of your data for marketing or based on legitimate interests.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting prior processing.
  • California residents (CCPA): You have the right to know what data is collected, to opt out of data sale (we do not sell data), and to non-discrimination for exercising your rights.

To exercise any of these rights, please contact us at privacy@astrodestinyadvisory.com. We will respond within 30 days. We may need to verify your identity before processing your request.

09 Children's Privacy

Our services are intended for individuals aged 18 years and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately at privacy@astrodestinyadvisory.com and we will delete the information promptly.

10 International Data Transfers

Astro Destiny Advisory serves clients globally. If you are located outside the country in which our servers are hosted, your information may be transferred internationally. We ensure all such transfers comply with applicable data protection laws through appropriate safeguards, including Standard Contractual Clauses where required under GDPR.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify active clients by email at least 14 days before changes take effect
  • Display a prominent notice on our website

We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have not been respected.

Questions About This Policy?

We are always available to clarify how your data is handled.

privacy@astrodestinyadvisory.com